Cancellation by Comway: There may be certain orders that Comway is unable to accept and must cancel. Comway reserves the right, at Comway's sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Comway's credit and fraud avoidance department. Comway may also require additional verifications or information before accepting any order. Comway will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Comway.
Cancellation by the User: In case of requests for order cancellations, Comway reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Comway receives a cancellation notice and the order has not been processed/ approved by Comway, Comway shall cancel the order and refund the entire amount to You within a reasonable period of time. Comway will not be able to cancel orders that have already been processed. Comway has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Comway and accept Comway's decision regarding the cancellation.
Comway reserves the right to cancel any orders that classify as 'Bulk Order' as determined by Comway as per certain criteria. Any Comway cash or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz: